VACANCY: Senior Account Manager - Standard Chartered Bank

Job Description

a) To effectively manage the irregular and substandard portfolio with Nigeria and report major irregularities.
b) To identify potential problems and recommend action, for work-outs ensuring that such action is taken in order to minimize losses.
c) To provide guidance to subordinates
d) To set standards and strategies to be adopted/endorsed by Group Special Assets Area Head West Africa
e) Report progress made on recoveries and comment on management to Area Head West Africa/ ED, Finance and ED, CR.

Key Roles and Responsibilities

Over see the management and control of accounts falling within credit grades 12-14 and ensures action is implemented to minimize Bank losses and maximize recoveries.

a) Direct and/or monitor plans for CG12 accounts and any non performing accounts by review of SARR.
b) Track real potential loss positions and maximum possible loss positions and endorse provision forecast.
c) Evaluate and advise on those situations requiring suspended interest or provision and recommend write-downs and write off as necessary.
d) Handle customer enquiries and renegotiate repayment terms in difficult or exceptional cases.
e) Liaisons with solicitors regarding litigation process to ensure appropriate service is provided and recoveries are optimized with minimal legal cost to the Bank
f) Manage solicitors regarding litigation process to ensure appropriate service is provided and recoveries are optimized with minimal legal cost to the Bank.
g) Ensure remedial action is taken when required to keep performance of the unit in line with business objectives.
h) Interpret MIS statistical information relating to performance of collection e.g. Delinquency ratio, volume of recoveries made, etc.
i) Remain alert to the risk of money laundering and assist in the Bank 's effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious transactions, safeguarding records and not disclosing suspicions to customers.
j) The development through appropriate training and other means, of quality personnel and equipping them with the necessary competitive competencies and other high levels of skill equal to their responsibilities.

Qualifications and Skills

a) Strong negotiating skills to manage problem accounts in Nigeria
b) Good interpersonal skills coupled with professional integrity in order to command respect and credibility in situations involving conflicting interests (internal and external)
c) Experience in the banking industry, with sound knowledge of risks involved in lending, particularly corporate lending
d) Ability to solve conflicts, manage crises, solve problems, withstand pressure, work fast, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, energy and determination to execute and win
e) Good communication and diplomatic skills
f) Sound understanding of accounting and legal practice in Nigeria
g) Sound understanding of economic/political trends in Nigeria
h) Wide knowledge on lending techniques and procedures
i) To accept full accountability, exercise initiative and have an ability to motivate staff
j) Sound knowledge of group lending/control policies and strategies

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Type: Full-time

Experience: Associate

Functions: Accounting/Auditing 

Industries: Banking 

Employer Job ID: 321608

Job ID: 2617317

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