Job Title: Ecommerce Specialist.
Location: Cambie and Broadway, Vancouver, Canada.
Company: Eminence Organic Skin Care.
Job Summary:
Éminence is looking for an eCommerce Specialist who knows their way around the internet and is passionate about skin care and wellbeing. The eCommerce Specialist knows how to use industry best practices and web analytic insights to create the best user experience possible to maximize conversion and ecommerce metrics. The eCommerce Specialist has an exceptional ability to make decisions regarding site design and content based on both data and experience.
The eCommerce Specialist will work closely with both the Digital Manager and the eMarketing team to engage both spas and consumers with our brand and products.
The Core Values
Extraordinary Service, Infectious Enthusiasm, Sincere Respect, Supportive Team play, Proactive Reliability, Passionate Dedication
Reporting and Peer Relationships
The eCommerce Specialist reports to the Digital Manager, will work closely with the eMarketing team and may be required to work closely with the entire marketing department.
Overall Roles and Responsibilities
Duties and responsibilities include, but are not limited to:
Website Content & User Experience
•Oversee all onsite / conversion driving website enhancement projects and initiatives
•Use web analytic and sales data to:•Optimize and manage onsite product categories and the products that live within them
•Optimize and manage product information page content
•Increase overall conversion and onsite sales while decreasing bounce and exit rate
•Create the best possible onsite experience for our customers (including B2B)
•Create the best possible experience for our Professional Site users
•Create new (and maintain existing) landing pages for onsite sales and promotional events with the goal of maximizing conversion metrics
•Work directly with professional customer portal users to communicate new features, enhancements and information
Search Engine Marketing & Optimization
•Optimize and manage all online media campaigns and initiatives. This may include, but is not limited to:•Search Engine Marketing (SEM)
•Online Display Advertising
•Online Advertorials
•Onsite Search Engine Optimization
Affiliate Marketing
•Implement and maintain a comprehensive Affiliate Marketing program for www.eminenceorganics.com which may include, but is not limited to:•Creating training materials and support
•Work with a 3rd party partner to ensure success and ROI of the program
•Work with our customers to optimize their website experiences in order to grow both of our businesses
•Create unique promotional opportunities for affiliate advertisers – including coordination of creative assets
Online Distribution
•Work with our Sales Division to help define distributor terms and conditions to manage product distribution channels
•Develop, implement and maintain processes for monitoring and tracking any online distribution of our products. This may include, but is not limited to:•Work with our Sales Analysis team (and possibly vendors) to create reports and tools to identify online distributors and non-conformance to our online distribution terms and conditions
•Work with Senior Leadership to determine non-conformance policies
•Implement non-conformance policy enforcement tactics
•Implement, and manage Distributors’ conformity to, Minimum Advertised Pricing (MAP) Policies
•Provide insight into the legalities of the online distribution of consumer packaged goods
•Classify and track any online distribution of any Éminence products to ensure protection of our existing traditional business channels
•Perform other business-related duties as required
Performance Expectations
•Keep commitments and meet deadlines
•Execute development schedules on time
•Ensure accuracy of facts, grammar and spelling in all content
•Stay informed of best practices and business and technology innovation
•Utilize appropriate business language in all forms of communication
•Be willing to put in extra time during busy periods and when requested
•Recycle at every opportunity
Experience Required
•College Diploma or University degree in Business or Communications with a Marketing focus or related experience
•eCommerce – 3 years minimum
•Updating and revising website content – 4 years minimum
•Web Analytics – 3 years minimum
•Search and Display advertising experience – 2 years minimum
•Affiliate Marketing – 2 years minimum
•Drupal and Drupal Commerce experience an asset
•Managing the online distribution of consumer packaged goods an asset
•Experience implementing and / or maintaining a Minimum Advertised Pricing (MAP) policy an asset
•Skin care industry experience or proven passion an asset
Skills Required
•Web Design and User Experience
•Working knowledge of HTML and CSS
•SEO / SEM knowledge and experience
•Understanding of web analytics (specifically Google Analytics)
•Understanding online resale policies and legal terms and conditions
•Impeccable written and oral English skills
•Exceptional attention to detail required
•Ability to multitask and manage time effectively to meet deadlines
•Ability to work in a fast-paced, rapidly changing environment
•Intermediate-Advanced knowledge of Microsoft Office (Outlook, Word, Powerpoint, Excel)
•Excellent interpersonal and communication skills
•Impeccable proofreading ability
The Application
Closing Date for applications: 9pm PST, Monday, 19th, May
Competitive Salary, Bonuses, Medical Benefits, Wellness Program, Product Discounts and Green Transportation Incentives
Application: Please send a cover letter and resumé to walexander@eminenceorganics.com with eCommerce Specialist application in the subject line
Éminence Organic Skin Care is the award-winning provider of the most effective skin care products in the natural and organic skin care industry.
Location: Cambie and Broadway, Vancouver, Canada.
Company: Eminence Organic Skin Care.
Job Summary:
Éminence is looking for an eCommerce Specialist who knows their way around the internet and is passionate about skin care and wellbeing. The eCommerce Specialist knows how to use industry best practices and web analytic insights to create the best user experience possible to maximize conversion and ecommerce metrics. The eCommerce Specialist has an exceptional ability to make decisions regarding site design and content based on both data and experience.
The eCommerce Specialist will work closely with both the Digital Manager and the eMarketing team to engage both spas and consumers with our brand and products.
The Core Values
Extraordinary Service, Infectious Enthusiasm, Sincere Respect, Supportive Team play, Proactive Reliability, Passionate Dedication
Reporting and Peer Relationships
The eCommerce Specialist reports to the Digital Manager, will work closely with the eMarketing team and may be required to work closely with the entire marketing department.
Overall Roles and Responsibilities
Duties and responsibilities include, but are not limited to:
Website Content & User Experience
•Oversee all onsite / conversion driving website enhancement projects and initiatives
•Use web analytic and sales data to:•Optimize and manage onsite product categories and the products that live within them
•Optimize and manage product information page content
•Increase overall conversion and onsite sales while decreasing bounce and exit rate
•Create the best possible onsite experience for our customers (including B2B)
•Create the best possible experience for our Professional Site users
•Create new (and maintain existing) landing pages for onsite sales and promotional events with the goal of maximizing conversion metrics
•Work directly with professional customer portal users to communicate new features, enhancements and information
Search Engine Marketing & Optimization
•Optimize and manage all online media campaigns and initiatives. This may include, but is not limited to:•Search Engine Marketing (SEM)
•Online Display Advertising
•Online Advertorials
•Onsite Search Engine Optimization
Affiliate Marketing
•Implement and maintain a comprehensive Affiliate Marketing program for www.eminenceorganics.com which may include, but is not limited to:•Creating training materials and support
•Work with a 3rd party partner to ensure success and ROI of the program
•Work with our customers to optimize their website experiences in order to grow both of our businesses
•Create unique promotional opportunities for affiliate advertisers – including coordination of creative assets
Online Distribution
•Work with our Sales Division to help define distributor terms and conditions to manage product distribution channels
•Develop, implement and maintain processes for monitoring and tracking any online distribution of our products. This may include, but is not limited to:•Work with our Sales Analysis team (and possibly vendors) to create reports and tools to identify online distributors and non-conformance to our online distribution terms and conditions
•Work with Senior Leadership to determine non-conformance policies
•Implement non-conformance policy enforcement tactics
•Implement, and manage Distributors’ conformity to, Minimum Advertised Pricing (MAP) Policies
•Provide insight into the legalities of the online distribution of consumer packaged goods
•Classify and track any online distribution of any Éminence products to ensure protection of our existing traditional business channels
•Perform other business-related duties as required
Performance Expectations
•Keep commitments and meet deadlines
•Execute development schedules on time
•Ensure accuracy of facts, grammar and spelling in all content
•Stay informed of best practices and business and technology innovation
•Utilize appropriate business language in all forms of communication
•Be willing to put in extra time during busy periods and when requested
•Recycle at every opportunity
Experience Required
•College Diploma or University degree in Business or Communications with a Marketing focus or related experience
•eCommerce – 3 years minimum
•Updating and revising website content – 4 years minimum
•Web Analytics – 3 years minimum
•Search and Display advertising experience – 2 years minimum
•Affiliate Marketing – 2 years minimum
•Drupal and Drupal Commerce experience an asset
•Managing the online distribution of consumer packaged goods an asset
•Experience implementing and / or maintaining a Minimum Advertised Pricing (MAP) policy an asset
•Skin care industry experience or proven passion an asset
Skills Required
•Web Design and User Experience
•Working knowledge of HTML and CSS
•SEO / SEM knowledge and experience
•Understanding of web analytics (specifically Google Analytics)
•Understanding online resale policies and legal terms and conditions
•Impeccable written and oral English skills
•Exceptional attention to detail required
•Ability to multitask and manage time effectively to meet deadlines
•Ability to work in a fast-paced, rapidly changing environment
•Intermediate-Advanced knowledge of Microsoft Office (Outlook, Word, Powerpoint, Excel)
•Excellent interpersonal and communication skills
•Impeccable proofreading ability
The Application
Closing Date for applications: 9pm PST, Monday, 19th, May
Competitive Salary, Bonuses, Medical Benefits, Wellness Program, Product Discounts and Green Transportation Incentives
Application: Please send a cover letter and resumé to walexander@eminenceorganics.com with eCommerce Specialist application in the subject line
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