Job Details:
Description
As an AppleCare Training Instructor, you will develop and deliver course content for our revolutionary products. The position requires the candidate to demonstrate solid instructional design and delivery skills that meet the requirements of the adult learner in both classroom and distance learning settings. You’ll work under tight deadlines with minimal supervision in a fast-paced dynamic environment that demands high quality, creativity and consistency.
Responsibilities Will Include
Deliver content in both classroom and distance learning settings following assigned lesson plans, using training aids and equipment designated in the lesson plans
Ensure training is innovative, engaging and on the cutting edge of training technology
Effectively use multiple visual aids to enhance delivery and reinforce lesson content
Actively engage students and provide appropriate feedback
Direct classroom interaction to create an environment conducive to learning
Education Details
Bachelor's degree or Equivalent
Key Qualifications
Fluent in English and additional language (Bahasa Indonesian/Vietnamese) to support respective countries
*.-6 years work experience in a Training and Development field
Experience in delivery of New Advisor Training (NAT)
Recent experience as an Advisor, Senior Specialist, or Team Manager
Must be proficient in one or more of the following areas, CPU (Desktop/portable), Wireless Multimedia products, iApps, iPod, iPhone, Mac OS X, iPhone, MobileMe, and ITMS
Knowledge and understanding of instructional design process
Excellent verbal, written and interpersonal communication
Available for extensive travel
Knowledge in AppleCare training courses with excellent evaluation results is an advantage..
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