Job Details:
As an Executive Administration assistant within the Corporate Bank, you will predominantly perform diverse secretarial duties requiring confidentiality, a strong work ethic and common sense approach. Support requirements will vary from day to day dependant on the business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role.
Core Responsibilities:
*.Advanced, proactive diary management, facilitating swift set-up of client meetings
*.Complex, high volume email management (where applicable)
*.Client facing position, internal and external client handling
*.Gate keeping both in person and over the phone
*.Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm.
*.Meeting, conference calls, telepresence set up - internally and externally
*.Finalise complex travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries
*.Management of expense processing through Oracle, reimbursement, personal amounts owing and account reconciliations
*.System functionality expert - utilise internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management.
*.Become integral part of business, understand group priorities and Banker expectation
*.General administration duties (Room bookings, filing, photocopying, faxing)
*.Partnership with assistants across the CIB group to provide coverage for absence where necessary.
Qualifications
Essential skills/experience:
*.Professional client handling and relationship building with all client, Bankers and cover groups
*.Full competency in diary management, can apply good judgment and has an understanding of competing priorities
*.Strong, executive communication style
*.Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time
*.Can demonstrate pro-activity and ownership within a role
*.Strong technical capabilities
*.Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately
*.Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
*.Exhibits a positive, common sense, constructive attitude to drive bankers schedule and help manage time effectively
*.Is flexible, willing and open to change
*.Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion
*.Has a high level of attention to detail and delivers high quality results
*.Has an understanding of the culture of Investment Banking and the Corporate Bank
*.Is a team player who can build networks and work in partnership
*.Solution orientated
*.Is driven and can manage expectations through communicating proactively and often across different hierarchies
*.Can quickly grasp the political landscape and key people within the organization
*.Has potential to act as a role model to their peers e.g. lead by example..
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