Job Details:
A Customer Service Associate facilitates a variety of transactions and customer interactions, including returns, exchanges, trade-ins, recycling, defective products and repair questions. They partner with other employees, including Geek Squad, to ensure customer needs are met end-to-end.
As a Customer Service Specialist you will:
*.Partner with other employees to ensure customers’ end-to-end needs for are met and that no customer is left unserved or underserved.
*.Provide friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while providing velocity solutions to customers.
*.Develop strong relationships with customers by becoming a trusted advisor and partner in assisting them in making technology more functional in their lives.
*.Utilize all relevant sales tools (including Path to Excellence) to assist profitable growth drive and exceed department and individual goals.
*.Help answer questions and resolve customer issues.
*.Engage customers using Best Buy Selling Skills while providing fast and friendly processing of all transaction types
What are the Professional Requirements of a Customer Service Specialist?
Basic Qualifications:
*.Prior experience in a team environment requiring clear, professional and effective communication
*.Prior experience with prioritizing multiple tasks in a team environment
Preferred Qualifications:
*.High School Diploma or equivalent
*.3 months experience in retail or customer service...
[Apply on company's page]
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