Job Details:
The following experience is essential:
*.Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
*.Working knowledge of using and supporting ITIL and/or eTOM standards
*.Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
*.The ability to create robust value propositions and business cases for systems and process transformation
*.Prior consulting experience from within a consulting practice
If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.
Role Description
*.Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
*.Shape and lead holistic programs that translate operational shortfalls into transformation programs
*.Define roadmaps for organization change and process development
*.Undertake capability and assessments across processes and systems
*.Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Required skills
*.Analytical and problem solving skills
*.Excellent communications skills (both oral and written) – able to explain complex concepts
*.Consultative selling knowledge
*.Team and stakeholder management
Required experience
*.Deep telecommunications industry knowledge
*.Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
*.Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
*.Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
*.Understanding of processes and architecture related to fulfilment, assurance and billing
*.Managing cross functional teams
*.Experience and ability to interact with senior (C-Level) stakeholders
Your profile
*.4 years + experience in consulting
*.3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
*.Willingness and ability to travel in Africa up to 75% of the time
*.Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
*.Location: South Africa, Ghana, Kenya, Nigeria, Senegal
*LI-KM1..
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