Job Details:
The person in this role will be responsible for Delivering Benefits for South Africa & Zambia Hub (Malawi/Madagascar/Zambia/Seychelles) for the MEA Benefits Leader for the region.
An employee in this job role has the responsibility for the operational aspects of one or more IBM employee benefits programs for a particular geographical area. They have primary responsibility for activities such as executing Benefit programs, implementing design changes, resolving individual employee questions or issues, managing vendor relationships and negotiating contracts. This job role requires frequent teaming with other IBM functions on matters involving legal compliance, employee relations, employee communications, and financial reporting related to benefits programs.
Incumbent in this role will also carry limited responsibility in regard to design items pertaining to benefits area. They will act as Project Managers in team or building the business cases required for reviewing current programs or setting up new ones and will partner in this regard with various other C&B Design colleagues from the regional or global team.
The following competencies will be important for the person in the role to perform as subject matter experts in their assigned areas of responsibilities.
Skills:
•Professional knowledge related to incumbent's function/business unit and its processes.
•Excellent problem solver and implement the solution
•Starter/Finisher methodology
•Dynamic team player
•Key Influencer
•Communication/Negotiation: Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.
•Problem Solving: Recognize job-related problems, analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve, develop new system elements, procedures or processes using creativity and acquired knowledge.
•Contribution/Leadership:
•Works on professional projects; works with high degree of independency and coordinates cross functions teams.
•Understand the C&B IST mission and vision
•Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.
•Impact on Business/Scope: Accountable for individual and/ or team results. Contributes to activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses
Required
*.Bachelor's Degree
*.English: Fluent...
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