Job Details:
Purpose / Mission:
• To ensure that all reception related tasks are fulfilled in a professional and efficient manner.
Key tasks (Functional):
• To handle the switchboard for all incoming and transfer calls, faxes and the distribution of messages to all employees.
• To ensure a high level of hospitality to all guests according to the adidas Group culture.
• To maintain archive of all reception related documents and to ensure that they are up to date.
• To manage incoming and outgoing business related mail correspondence.
• Responsible for ensuring that the showrooms are being set-up properly for all scheduled meetings.
• To deal with all necessary courier services inbound and outbound.
• To update the courier tracking sheets with the dispatch of shipments.
• To ensure efficient back-up to the facilities & services specialist while on leave/vacation.
KPIs:
• Availability in terms of reception desk
• Number of complaints
• Timely follow up on correspondence
• Friendliness and supportiveness to all employees and customers.
Educational background:
• University Degree
Professional background:
• Functional: 1 year administrational office experience
• Industry: Any
• Leadership: none
• Exposure: none
IT skills:
• Outlook: Basic
• Word: Advanced
• Excel: Basic
• PowerPoint: Basic
Language skills:
• English: Fluent
• Arabic: Fluent..
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