Job Details:
The Client Manager is responsible for the total customer relationship with one strategic or several important clients. Plans and executes an effective relationship strategy and maintains effective long-term business relationships at the senior level with key decision makers and influencers. Is the integrator of IBM before the customer. Identifies and prioritizes IBM opportunities and develops solutions strategies. Plans and facilitates and/or conducts complex negotiations reaching lasting agreements and commitments. Responsible for developing an effective account plan, including ibm.com activity. Responsible for revenue, wallet share, and customer satisfaction on assigned accounts.
Assumes additional responsibilities as assigned.
Following are the primary roles/responsibilities of the Client Manager:
Manages the total customer relationship; integrator of IBM
Maintains senior executive relationships
Leads account planning and opportunity identification
Plans and facilitates and/or conducts complex negotiations for assigned accounts
Responsible for planning of ibm.com activity for assigned accounts
Drives growth in assigned accounts
Opportunity prioritization and overall account plan for assigned accounts
Responsible for revenue wallet share, and customer satisfaction on assigned accounts
Requirement:
*.At least 8 years of seller experience in Banking Industry
Required
*.Bachelor's Degree
*.English: Fluent...
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