Job Details:
As a Security Guard, you are responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A Security Guard is also responsible for the safety and security of the hotel premises. Specifically, the Security Guard will perform the following tasks at the highest level of service:
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Foot patrol of the interior and perimeter of the Hotel to observe and identify potential security and safety risk or undesirable conditions. Evaluate situations and make logical assessment on how to proceed and report for prompt action
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Maintain order in the Hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of Hotel policy and civil laws as warranted for the security and safety of Hotel guests, employees, patrons and property.
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Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift.
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Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
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Monitor for any unusual activity and in the case of suspicious behaviour report directly, via radio, to the supervisor on duty; report any alarms similarly.
A Security Officer with Hilton Hotels and Resorts keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others...
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