Job Details:
Description
The Onboarding Specialist facilitates new client accounts from acceptance of contract to launch of services. The Onboarding Specialist will have ownership of the onboarding process and provide clear communication to the Account Manager of their individual account expectations and goals. During the onboarding process the Onboarding Specialist will develop an overall SEM/SEO Strategy using the necessary tools (i.e. CAP Documentation, Sales Data, etc) to deliver to the Account Manager for client approval.
Specific Job Requirements/Responsibilities:
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Manage 30-35 new accounts per month
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Coordinate Account Changes Requested from AM (Verify tickets submitted/Completion/Accuracy)
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Complete All Agency Certifications – Google AdWords, Google Analytics, Kenshoo, Bing, Etc.
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Must Set Daily/Weekly Agendas
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Assist Account Managers in developing strong business relationships with clients by developing strategies, managing the creation and activation of the clients’ accounts
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Support cross departmental/business unit activities with reporting and analysis to support the growth of all Cox Automotive business’
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Strong teambuilding skills with demonstrated problem solving capabilities
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Must ensure on-time delivery at 98% effectiveness
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Must communicate timelines to the Account Manager and ensure changes are noted
Qualifications
Preferred Experience/Education:
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Bachelor’s degree or equivalent work experience
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1-2 years Internship or prior background in sales, marketing, client services or automotive companies.
Required/Preferred Skills & Qualifications:
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Google AdWords, Bing Ads or Google Analytics certifications
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Demonstrated strong verbal and written communication skills
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Highly analytics thinking with demonstrated talent for identifying and improving process
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Computer literate
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Flexible team player
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Exceptional listener and communicator who effectively conveys information verbally and in writing
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Results driven with exemplary planning and organizational skills, with a high degree of detail orientation...
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