Job Details:
PURPOSE
To provide clerical support to CC business primarily to capture CDD customer data and digitizing respective documents accordingly to AML/CDD procedures.
Ensure Maintenance of a healthy business environment through strict Compliance with AML and CRM standards, as defined by the Group and Local Regulatory Authorities.
Key Roles and Responsibilities
JOB PURPOSE
To provide clerical support to CC business primarily to capture CDD customer data and digitizing respective documents accordingly to AML/CDD procedures.
Ensure Maintenance of a healthy business environment through strict Compliance with AML and CRM standards, as defined by the Group and Local Regulatory Authorities.
KEY RESPONSIBILITIES
Handle cases assigned by supervisor according to processing turnaround and quality standards. Some of the tasks covers the following:
Retrieve cases assigned and keep productivity log updated on completion status.
Review data, document and system consistency based on guidelines.
Demonstrated previous work experience where it is required to be detailed and meticulous.
Awareness and knowledge on protecting confidential customer data.
Provide ad-hoc administrative support to supervisor.
To directly liaise with client to obtain/verify required CDD data / documents.
Liaise with L&C for clarity on issues that require their input
To capture accurate CDD information/ documents into e-CDD and other required systems accordingly to AML/CDD procedures.
Perform internal QA after cases have been approved.
Shredding of documents after retention period is over...
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