Job Details:
We are currently looking for an Active Directory Exchange Specialist to work inKansas City, MO.The candidate who fills this position will be a full time employee of HP supporting our NGEN contract.
Specific Job Duties Include:
Under immediate supervision, perform tasks related to the operation, servicing, trouble shooting, and account administration of Active Directory, Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL).
Qualifications
Mandatory Requirements:
• Must have or be able to obtain a DoD SECRET level security clearance
One of the following is required: MTA, MCSA, MCTS
Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level I: (A+ CE, Net+ CE, CCNA-Security)
Two to four (2‐4) years of IT experience
EDUCATION:
High school Diploma or General Equivalency Diploma (GED).
Knowledge and Skills
• Superior skills in both written and verbal communication
• Experience in customer facing role either remote or face to face
• Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming)
• Problem solving skills
• Accuracy in data entry
• Excellent fluency in language to be supported
• Experience in a phone based remote role, esupport, e-chat or similar
• Familiarity with computer technology
• Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
• Understands internal processes and tools
• Knowledge of Knowledge Management Systems and appropriate documentation to the system
Job-Services
Primary Location-United States-Missouri-Kansas City...
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