Job Details:
Position Location: Victoria, BC
Responsibilities :
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Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
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Makes telephone calls and in-person visits and presentations to existing and prospective customers.
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Complete assessments on approved lift devices including home elevators, porch lifts, ceiling track lifts, stair glides, ramps, vehicle lifts & conversions, etc.
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Develops clear and effective written proposals/quotations for current and prospective customers.
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Work with funding sources to provide any necessary information to assist in the approval process.
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Ensure all necessary permits, approvals, and permissions are received in writing prior to proceeding with order.
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Assist service department with the installation or service of equipment as required.
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Expedites the resolution of customer problems and complaints.
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Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
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Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.
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Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
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Identifies advantages and compares organization’s products/services.
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Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
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Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
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Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
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Participates in trade shows and conventions.
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Provide product in-services to therapist and caregiver groups to help build
J ob Knowledge or Work Experience:
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3 years’experience in a sales related position
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Knowledge of HME equipment and elevation products including stair lifts, porch lifts, ceiling and floor lifts, and vehicle lift applications is an asset.
Skills/Abilities:
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Excellent written and verbal communication skills
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Demonstrated aptitude for problem-solving
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Ability to determine solutions for customers (consultative sales approach).
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Results-orientated and able to work both independently and within a team environment.
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Extremely well organized with the ability to keep meticulous records and filing systems
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Detail oriented
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Commitment to providing exceptional customer service and support
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Proficiency in using Microsoft Office Suite applications and contact management software.
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Knowledge of building & national elevating codes for related products.
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Project management and coordination with suppliers, sub contractors and in house installation and service personel.
Education:
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Post-secondary degree or diploma in relevant program (business, sales & marketing, etc.)
Additional Requirements
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Clean criminal background check and bondable
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Valid Driver’s License
This is a full time position with competitive compensation and benefits package. If you would like to join our team, please apply via our applicant tracking system.
We thank all candidates for their interest and advise that only those considered will be contacted...
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