Job Details:
The application Specialist Ultrasound is responsible for promoting Philips Healthcare products & systems in the assigned district.
In addition, the Applications Specialist ensures that customers (e.g. end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximizing customer satisfaction in the assigned district.
Your key areas of responsibility
*.Promote Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows
*.Working as part of an account team to ensure modality results are reached according to account plans and targets
*.Support new products launches
*.Provide required applications report on completion of all application visits
*.Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered
*.(re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
*.Set up application training schedules in close cooperation with the customer
*.Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
*.Report to Philips Healthcare (PH) on difficulties in optimal usage of the equipment
*.Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the Regional office.
*.Support and advise the sales force during acquisition
*.Keep up to date with new developments in the clinical application and operating field of the relevant equipment
*.Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy
*.Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
Your profile
*.Degree level education or equivalent
*.In-depth knowledge and experience of Ultrasound modality
*.2 – 5 years experience in clinical field
*.Excellent and proven communication and presentation skills
*.Customer focus
*.Fluent in English, verbal and written in addition to local language..
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