Job Details:
As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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Greet and acknowledge guests upon check-out from dining outlet
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Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
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Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
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Respond to guest inquiries and requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
HHospitality - We're passionate about delivering exceptional guest experiences.
IIntegrity - We do the right thing, all the time.
LLeadership - We're leaders in our industry and in our communities.
TTeamwork - We're team players in everything we do.
OOwnership - We're the owners of our actions and decisions.
NNow - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
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Living the Values
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Quality
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Productivity
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Dependability
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Customer Focus
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Teamwork
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Adaptability...
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