Job Details:
Fluent Portuguese language verbal and written skills highly desirable but not essential
The Privacy & Law Enforcement Compliance Legal Specialist performs a variety of tasks to support the Privacy & Law Enforcement Compliance function within Apple. As a Legal Specialist on this team you will be responsible for processing and responding to requests received from law enforcement agencies seeking access to customer information and from individual customers seeking access to their personal information. You will also be responsible for communicating official company positioning within established Data Protection and Privacy principles.
The Legal Specialist responds directly to standard-level requests and identifies and escalates non-standard and exigent requests. The successful candidate will be self-motivated, reliable, and possess the ability to resolve request issues in an effective and efficient manner. Legal Specialists generally perform the key role tasks, but will also be required to support other tasks as needed.
Description
Processing requests received from law enforcement agencies for customer information and from customers for their personal information.
Searching specified Apple IS&T systems and retrieving appropriate information to include in standard-level responses.
Responding to standard-level requests with appropriate pre-prepared response templates.
Escalating non-standard and exigent requests to appropriate management level.
Recording and reporting on all requests, responses, and exceptional issues arising in relevant IS&T database.
Education Details
Third level qualification
Key Qualifications
Strong IS&T proficiency with ability to work effectively across multiple applications and databases and observe high levels of data accuracy and attention to detail in daily work management.
Good decision-making capability with ability to reliably recognise non-standard and exigent requests and escalate accordingly.
Strong interpersonal and communication skills with ability to take the necessary initiative to resolve request-conflict issues.
Ability to perform in an information sensitive environment and manage work activities within strict Data Protection, Privacy, and IS&T Security protocols.
Fluent English language verbal and written skills required
Fluent Portuguese language verbal and written skills highly desirable but not essential...
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