Job Details:
*.Ensure the provision of optimal user support on all IT network infrastructure within company
*.Maintain customer's IP/MPLS IT network and troubleshooting, provide L2 technical support. Maintain Firewall devide and support L2 technical support.
*.Implement router,switch,firewall device data configuration, software upgrade and network design and core network expansion.
*.Propose HLD,LLD documentation for network design.
*.Coordinating Risk assessment, Change advisory, Interdepartmental workshops and Customers’ communication on changes with high impact;.
*.Maintain relationships with third-party vendors and ensure that agreed SLAs are achieved.
*.Assist in setting up and maintaining network management system tools to ensure network devices are constantly monitored.
*.Provide guidance and manage the performance of subordinates (where applicable).
*.Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Network Infrastructure Support.
*.Maintain an accurate and up-to-date record of escalated issues and resolution status (i.e. a detailed maintenance schedule).
*.Monitor infrastructure performance and recommend adjustments to ensure optimal response time to the Manager, Network Infrastructure Support.
*.Perform any other duties as assigned by the Manager, Network Infrastructure Support.
Desired Skills and Experience
*.First degree or equivalent in a relevant discipline.
*.Minimum of (4) years relevant work experience on Cisco network and firewall device, Such as Cisco Routers (CRS-1, ASR9000, ASR1000, 12000, 7500, 7600, 7200, 3800, 3600, 2800), Cisco Switches (Nexus 7k, Nexus 5k, Cat6K, Cat5K, Cat4K, 3XXX), Cisco FW (ASA 55XX, FWSM, ASA SM ),etc.
*.Have good knowledge and understanding on IP/TCP, MPLS, routing protocol of BGP,OSPF,ISIS,RIP, LAN technology.
*.CCIE certification of Service Provider and Router&Swtich (advantage..
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