Job Details:
As Revenue Analyst, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general. A Revenue Analyst would be responsible for completing a variety of reports to help the organization track financial health and progress. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Manage day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
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Ensure yield exemptions are investigated and analysed and new business opportunities are identified
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Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
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Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
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Complete and analyse month-end reports
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Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
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Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference & Banquet (C&B) meeting space
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Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
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Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
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Manage staff performance in compliance with company policies and procedures
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Manage and lead the reservations/revenue department
What are we looking for?
A Revenue Analyst serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
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Positive attitude and good communication skills
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Commitment to delivering a high level of customer service
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Excellent grooming standards
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Flexibility to respond to a range of different work situations
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Ability to work under pressure and under own initiative
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Strong analytical skills
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Previous experience of leading role in reservations/revenue
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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Knowledge of local market
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Knowledge of hospitality
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Passion for sales and for achieving targets and objectives
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Degree level qualification in a relevant field would be advantageous...
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