Job Details:
The DataXu Ad Operations Specialist is responsible for being the resident expert on the DataXu platform as well as best practices. Their primary mission is customer success, realized by mastering proper implementation, flight strategy, and campaign execution. The Ad Operations Specialist understands all campaign management and ad serving technologies, creative types and pixel solutions. An in depth knowledge of clients’ business objectives is key to deliver on advertising goals. The Specialist is an expert in performance and trending analyses, and provides relevant, actionable and client-ready insights.
Day to Day at the ‘Xu
Customer Focus
*.Proactively monitor campaign performance to pinpoint, communicate and solve issues
*.Actively manage campaign launch timelines in a dynamic environment
*.Manage regular campaign reporting cadence based on advertisers’ needs
*.Develop and maintain a strong understanding of clients’ marketing goals and challenges
*.Lead external calls which may be more technical in nature
*.Consult with clients and Account Managers on how to adjust tactics based on marketing goals and performance trends
*.Work with clients throughout all Asia Pacific markets
Customer Development
*.Uncover opportunities to drive better performance and share with broader team
*.Find ways to leverage DataXu technology for better results and communicate these to clients
*.Drive and support DataXu product adoption
*.Contribute ideas to drive more revenue from existing customers
Internal Customer Advocate
*.Communicate effectively with internal teams to share and evolve campaign best practices
*.Surface ideas on how technical enhancements to our systems can benefit clients
*.Contribute to team’s requests of Product Management on customer business needs
*.Work closely with internal teams to produce customer deliverables
*.Identify situations in which technical issues need to be escalated
Leadership
*.Demonstrate leadership for distilling clients’ goals into campaign tactics
*.Provide mentorship and professional development
About You…
*.2+ Years of account specialist or customer development experience
*.Foreign Language a plus (Japanese or Chinese)
*.Knowledge of advertising technology (RTB, ad networks, digital media, digital ad serving)
*.Experience in mobile, display or video advertising preferred
*.Experience in digital media planning a plus
*.Understanding of digital advertising campaign management including strategies, tactics, execution (ad serving and pixels) and reporting
*.Ability to analyze, review results, and propose strategies
*.Expert organization, attention to detail and time management skills
*.Ability to work effectively in an emerging technology company
*.Effective internal and external written and verbal communications
*.Ambitious self-starter who enjoys a good challenge and continuous learning
*.Creative problem solver
*.Cross company team player...
[Apply on company's page]
Follow @CareerSpaceInfo .. Subscribe to CareerSpace.info by Email »
No comments:
Post a Comment