Job Details:
Customer relationship management
*.Proactively develops and creates customer relationships in his/her area of responsibility
*.Accountable for developing KONE position in his/her customer base or market area
*.Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
*.Ensures customer satisfaction and solving complaints with the rest of KONE team
*.Documents the customer and contact information, maintains customer data
Sell
*.Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
*.Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
*.Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
*.Maintains full information of opportunities, tasks and visits.
*.Timely and accurate reporting
*.Supporting the finance function in money collection
Skills, Education and Experience
Professional requirements
*.Mastering customer contacts, presentations and negotiations, closing deals, tendering process, aftersales activities, basic knowledge of contractual and financial terms.
Entry-level requirements
*.Basic level of English, IT literate
*.Basic level of commercial / technical training...
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