Online Shopping Attendant | Kroger- Mount Healthy, OH, USA

Job Details:
Responsible to assemble customers' on-line orders, process coupons and payment, deliver and load to cars when customers arrive at store for pick-up. Provide a positive customer service experience that make customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
*.Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
*.Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
*.Receive customers' orders from store Selector according to guidelines; store in optimal temperature zones.
*.Read and follow directions given in the note section.
*.Ensure quality and freshness of all items chosen.
*.Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
*.Retrieve each customer's order from all staging locations and ensure order accuracy.
*.Process the orders through the Point of Sale (POS) system.
*.Communicate any substitution or exception to customer's order at time of pick-up.
*.Load order in to customers' cars.
*.Maintain organization and cleanliness of staging areas and equipment.
*.Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
*.Inspect equipment and notify Store e-Commerce Manager or other store management of items in need of repair.
*.Perform required opening and closing procedures.
*.Learn and adapt to new and improved processes.
*.Assist in training new e-Commerce team members.
*.Perform duties of the Selector if needed per company guidelines.
*.Meet/exceed productivity standards.
*.Must be able to perform the essential functions of this position with or without reasonable accommodation.Minimum Position Qualifications & Education Requirements:
*.Effective communication skills
*.Basic knowledge of computers
*.Basic knowledge of math (adding and subtracting)
*.Ability to work without supervision
*.Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
*.Ability to stand for extended periods of time and walk constantly
*.Ability to stoop, kneel or crouch several times per hourDesired Previous Job Experience/Education:
*.Experience as a cashier
*.Experience in a production oriented environment
*.Experience in a warehouse environment
*.Experience stocking shelves..
[Apply on company's page]

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