Job Details:
PURPOSE
To support compliance to defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement. The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.
KEY ACCOUNTABILITIES
Process/Policy Compliance
*.Process and Policy design and reengineering, designing SOPs and check sheets, monitors and reports process KPIs performance
*.Create interface & co-ordination to ensure compliance to policies, process and procedures for the OPCO (Operating Country).
*.Constantly engage with assigned functions at Group and OpCos to align the processes and closure of all open issues
Delivery of Improvement projects
*.Identifies and drive projects for assigned functions both - Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools.
Best in class processes are in place and adhered to
*.Ensures that processes and procedures in place are designed and work as per the standards, and can efficiently support functional/business objectives.
*.Ensure that functional processes add value to the business.
*.Ensure that relevant metrics are in place to measure performance and can efficiently guide management on the decision making process.
Effective Interface with Internal Assurance (IA) group team
*.Effective engagement with the IA group team to define the audit and gap areas.
*.Engaging within the OPCO to ensure the learning’s of the audit findings from other OpCo’s are implemented as best practice, ensuring the reduction in the learning cycle.
*.Effective implementation of the learning tracker action items for the OPCO
*.Ensuring all the audit observations of the OpCo’s are effectively closed.
*.Ensuring process gaps are identified and shared with Process owner & Function head for implementation.
*.Ensuring technology gaps are identified and shared with IT for implementation
*.Interface with IA and assigned functions for audits and closure of issues.
Desired Skills and Experience
Educational Qualifications & Functional / Technical Skills
*.A Bachelor’s degree
*.ICAN or ACCA required
Relevant Experience
*.3 - 5 years of experience in Audit firm
*.Process Audit experience
*.Exposure to technology, process reengineering and handling decentralized operations is desirable
*.Effective Project management & Co-ordination
*.Commercial and Financial Management
*.Interpersonal Skills
*.Problem solving
*.Service Focus
*.Persuasion & negotiation Skills
*.Relationship Management..
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