Job Details:
*.Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Operational Management
*.Be responsible for delivering ?end 2 end?Security Services defined in the work scope
*.Act as a focal point to account management and delivery teams for all operational security related activities.
*.Report to the Delivery Project Executive and provide objective, informed and impartial guidance that balances the needs of the customer and IBM.
*.Serve as a dedicated focal point for managing security incidents that occur in the account delivery location and provide appropriate SME advice to help resolve matters.
*.Provide informal security reviews for IBM delivered processes or architectures to ensure that security contractual requirements are completed. Customer Relationship Management
*.Ensure full understanding the customer?s security requirements and any differences between IBM standards.
*.Promptly respond to customer / account requests / queries / problems.
*.Actively seek out opportunities to improve the security posture of the account by researching new security technologies / practices and by recommending additional security services as required.
*.Complete any required customer survey exercises. Risk Management
*.Ensure that contractual requirements for information risk management and security controls are understood, documented and satisfied.
*.Track, assist and manage to resolution the closure of security risks e.g. recommend actions, review plans and monitor progress of remedial actions.
*.Regularly review the Account?s delivery environment to identify and document security risks to IBM or the customer.
*.Establish, create and maintain the Account?s Security Governance documentation. ? Proactively drive operational compliance on the account with particular focus on Customer Policy .
*.Contribute to and, where appropriate, coordinate the maintenance and implementation of the account ISeC and ensure that BAU activities on the account are reflected in the ISeC. .
*.Comfortable working in a project based / client serving model
*.Ability to work easily with diverse and dynamic teams
*.Ability to work in a matrix management modelGeneral
*.Bachelor's Degree
*.At least 1 year experience in understanding of contemporary and legacy security technologies used within a particular domain (e.g. Firewalls, IDS, Firewalls, SIEM)
*.English: Fluent...
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