Job Details:
The Branch Manager is responsible for relationship management, marketing, sales and customer account management in the Branch as well as developing and execution plans to meet set targets in volume and margin within the retail outlets in the branch.
The role is responsible for:
*.Initiating and marketing Oando’s products to assigned customers and ensuring prompt collection of cash while ensuring each customer remains within the approved credit terms/TAR limit.
*.Effectively manage retail outlet dealers to achieve the set objectives for stations in the branch.
*.Ensure that the assets of the Company in the retail outlets are optimally utilized to guarantee maximum and faster returns on investment
*.Drive established Health & Safety practices and ensure enforcement at the station.
*.Ensure availability of accurate and complete documentation for all insurance claims
In addition, the Branch manager is responsible for ensuring the continued profitability and growth of the business form each customer account managed and serves as the liaison officer if the Company in his/her location in terms of relationship management of government agencies, regulatory bodies and other stakeholders.
Job Duties and Responsibilities
Management of Retail Outlets:
*.Effectively plan and allocate target to all stations
*.Ensure that stations orders are followed up with the CCU to avoid stock out.
*.Effectively manage each customer account to ensure the sales target are fully achieved
*.Other efficient and effective supervision including guidance to dealers while initiating business plan/ move to achieve individual outlet set target.
*.Actively seek to develop new retail channel business off the forecourt
*.Maintain the Oracle Retail database to ensure all information on the retail outlets in the branch are updated and accurate
*.Conduct monthly appraisals on dealers
*.Monitor competitors activities and provide useful information including statistics that will promote company activities
*.Ensure that the company’s policies are strictly adhered to in the running of retail outlets as detailed out in the retail management procedures
*.Acquire new retail outlets based on the predetermined criteria & strategy.
*.Continuous assessment of stations within branch to identify and develop non-fuel business opportunities, working with the NFR/Networking optimization unit
*.Develop the Oando Auto care offer at all new and existing locations to aid increased lubricant drive.
*.Ensure CASOMS and ROMS monitoring as agreed with Network Optimization team
*.Ensure all partners at the station adhere to set EHSSQ through inspection audit and correction.
Customer Relationship Management
*.Act as the primary client interface at the Branch level
*.Plan and hold periodic meetings with dealers to discuss their specific issues, toward ensuring prompt issues resolution and seamless operations.
*.Plan and hold periodic meetings with customers/counter-party staff to discuss their specific business and product requirements, towards developing a sales plan that will enable the Commercial Business Unit meet those needs.
*.Ensure and foster optimal stakeholder relationship with internal business units.
*.Follow company approved sales management systems, processes, procedures and policies to ensure all sales...
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1 comment:
Great!
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